Benefits of Web Portal Registration :

  • 24*7 Bill Payment Facility
  • Detailed Bill Preview / Download
  • 5 Year Bill / Payment History
  • Complaint / Service Request Registration
  • Complaint / Request Tracking
  • Multiple electricity account Tracking using single mobile number

For registering complaint regarding UPCL Online Payment Services :

1. Visit Consumer Login Account on UPCL website
2. Call @ 1912 / 1800-419-0405
3. email : epayment@upcl.org
4. Prerequisite for online payment related complaints Click Here

Consumers are mandatory to provide the below informations for registering online payment complaint
related to any of the following listed payment channels :

1. Payment Mode - Credit Card, Debit Card, Net banking etc.(Please Specify)
2. Payment Date - the format of date : DD/MM/YYYY HH:MM
3. Payment Channel - google pay, phonepe, upcl website, paytm, other (Please Specify)
4. Payment Transaction ID / Reference Number
5. Electricity account / service connection / Reference Number
6. Mobile Number
7. Amount
8. Proof of document
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